Operations Management

1. Project Management within Operations
   1. Foundations of Project Management
      1. Definition of projects and operations
      2. Differences between projects and operational management
      3. Key purposes and objectives of project management in operations
   2. Project Planning and Scheduling
      1. Importance of project planning in achieving operational goals
      2. Components of a project plan
         1. Objectives and scope definition
         2. Milestones and deliverables
         3. Timeframes and deadlines
         4. Risk assessment and mitigation plans
      3. Scheduling techniques
         1. Importance of scheduling in operations management
         2. Planning and scheduling software tools
   3. Tools and Techniques
      1. Gantt Charts
         1. Functionality and structure of Gantt charts
         2. Advantages of using Gantt charts in operations
      2. Critical Path Method (CPM)
         1. Identifying critical tasks and paths
         2. Implications on time management and resource allocation
      3. Program Evaluation and Review Technique (PERT)
         1. Network diagram creation and analysis
         2. Probabilistic time estimation and management
      4. Additional tools
         1. Work Breakdown Structure (WBS)
         2. Kanban boards for visual project tracking
         3. Agile methodologies and their application
   4. Resource Management and Cost Estimation
      1. Importance of resource management in operations projects
      2. Types of resources
         1. Human: skill sets, availability, workload balancing
         2. Material: procurement and supply management
         3. Financial: budgeting, cost tracking, and analysis
      3. Cost estimation techniques
         1. Bottom-up and top-down estimating
         2. Analogous vs. parametric estimating
      4. Resource allocation strategies
         1. Tools for managing resources effectively
   5. Risk Management in Project Management
      1. Identification of potential project risks
      2. Risk analysis and prioritization techniques
      3. Development and implementation of risk mitigation strategies
      4. Monitoring and controlling project risks
   6. Communication Management in Projects
      1. Importance of effective communication in project success
      2. Communication planning and stakeholder analysis
      3. Tools and methods for communication management
         1. Meetings and reports
         2. Digital collaboration platforms
         3. Feedback loops and stakeholder engagement
   7. Integration and Change Management
      1. The role of integration management in project execution
      2. Managing changes to the project scope and objectives
      3. Change control processes and procedures
      4. Techniques for maintaining project alignment with operational goals
   8. Performance Measurement and Project Closure
      1. Setting performance benchmarks and standards
      2. Monitoring project progress and performance
      3. Tools for measuring project outcomes
         1. Earned Value Management (EVM)
      4. Effective project closure and knowledge transfer procedures
         1. Post-project review and lessons learned
         2. Archive management and documentation
   9. Challenges in Project Management within Operations
      1. Common challenges faced in project planning and execution
      2. Strategies for overcoming project-related challenges
      3. Role of leadership and teamwork in project success
      4. Best practices for ensuring successful project completion