Chatbots

ELIZA

ELIZA is an early natural language processing computer program created from 1964 to 1966 at the MIT Artificial Intelligence Laboratory by Joseph Weizenbaum. Created to demonstrate the superficiality of communication between humans and machines, Eliza simulated conversation by using a "pattern matching" and substitution methodology that gave users an illusion of understanding on the part of the program, but had no built in framework for contextualizing events. Directives on how to interact were provided by "scripts", written originally in MAD-Slip, which allowed ELIZA to process user inputs and engage in discourse following the rules and directions of the script. The most famous script, DOCTOR, simulated a Rogerian psychotherapist (in particular, Carl Rogers, who was well known for simply parroting back at patients what they had just said), and used rules, dictated in the script, to respond with non-directional questions to user inputs. As such, ELIZA was one of the first chatterbots and one of the first programs capable of attempting the Turing test. ELIZA's creator, Weizenbaum, regarded the program as a method to show the superficiality of communication between man and machine, but was surprised by the number of individuals who attributed human-like feelings to the computer program, including Weizenbaum's secretary. Many academics believed that the program would be able to positively influence the lives of many people, particularly those with psychological issues, and that it could aid doctors working on such patients' treatment. While ELIZA was capable of engaging in discourse, ELIZA could not converse with true understanding. However, many early users were convinced of ELIZA's intelligence and understanding, despite Weizenbaum's insistence to the contrary. Surprisingly, the original ELIZA source-code has been missing since the 1960s as it was not common to publish articles that included source code at this time. However, more recently the MAD/SLIP source-code has now been discovered in the MIT archives and published on various platforms, such as archive.org. The source-code is of high historical interest as it demonstrates not only the specificity of programming languages and techniques at that time, but also the beginning of software layering and abstraction as a means of achieving sophisticated software programming. (Wikipedia).

ELIZA
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