Supply Chain Management

1. SCM Processes
   1. Planning
      1. Demand Forecasting
         1. Historical data analysis
         2. Seasonal trends and factors
         3. Predictive modeling techniques
         4. Collaborative forecasting with stakeholders
         5. Scenario planning and what-if analysis
      2. Supply Planning
         1. Resource allocation optimization
         2. Balance between supply and demand
         3. Inventory replenishment strategies
         4. Supplier capacity constraints
         5. Lead time estimation and buffering
      3. Sales and Operations Planning (S&OP)
         1. Integration of marketing, sales, and operations
         2. Scenario analysis and consensus-building
         3. Monthly planning cycle review
         4. Demand-supply balancing
         5. Performance metrics and tracking
   2. Procurement
      1. Supplier Selection
         1. Criteria for evaluating suppliers
         2. Request for proposal (RFP) process
         3. Supplier audits and assessments
         4. Long-term supplier relationship considerations
      2. Sourcing Strategies
         1. Single vs. multiple sourcing
         2. Local vs. global sourcing
         3. Cost-benefit analysis
         4. Strategic partnerships and alliances
      3. Contract Management
         1. Contract negotiation and drafting
         2. Terms and conditions management
         3. Performance-based contracts
         4. Compliance and legal considerations
      4. Purchase Order Processing
         1. Electronic procurement systems
         2. Approval workflows and documentation
         3. Supplier performance measurement
         4. Invoice reconciliation and payment processes
   3. Manufacturing
      1. Production Scheduling
         1. Techniques for optimizing production flow
         2. Just-in-time (JIT) production
         3. Bottleneck identification and management
         4. Real-time scheduling adjustments
      2. Capacity Planning
         1. Long-term capacity planning
         2. Short-term operational adjustments
         3. Capacity utilization metrics
         4. Resource leveling and constraints analysis
      3. Quality Control
         1. Standards and certifications (e.g., ISO 9001)
         2. Statistical process control (SPC)
         3. Continuous improvement and defect reduction
         4. Role of automation in quality management
   4. Delivery
      1. Order Fulfillment
         1. Order processing and management
         2. Picking, packing, and shipping
         3. Customer service and order tracking
         4. Performance metrics and key performance indicators (KPIs)
      2. Transportation Management
         1. Carrier selection and management
         2. Route optimization techniques
         3. Freight cost management
         4. Customs and regulatory compliance
      3. Distribution Strategies
         1. Centralized vs. decentralized distribution
         2. Cross-docking and consolidation
         3. Retail and direct-to-consumer models
         4. Geographic market entry considerations
   5. Return
      1. Reverse Logistics
         1. Handling returns and exchanges
         2. Recovery and recycling processes
         3. Asset recovery and re-manufacturing
         4. Environmentally sustainable disposal methods
      2. Returns Management
         1. Returns policy development
         2. Reverse supply chain workflows
         3. Customer complaints and feedback analysis
         4. Economic impact and cost management