Operations Management

1. Lean Operations
   1. Principles of Lean Thinking
      1. Focus on customer value
      2. Identifying and mapping the value stream
      3. Creating flow by eliminating waste
      4. Establishing pull-based systems
      5. Seeking perfection through iterative improvement
   2. Waste Elimination Techniques
      1. Categories of Waste (7 Wastes)
         1. Overproduction
         2. Waiting
         3. Transport
         4. Over-processing
         5. Inventory
         6. Motion
         7. Defects
         8. Unutilized talent as the 8th waste
      2. Value Stream Mapping
         1. Current state mapping
         2. Future state mapping
         3. Identifying waste in processes
      3. Root Cause Analysis
         1. 5 Whys technique
         2. Fishbone Diagram (Ishikawa)
   3. Lean Tools and Techniques
      1. 5S Methodology
         1. Sort (Seiri)
         2. Set in order (Seiton)
         3. Shine (Seiso)
         4. Standardize (Seiketsu)
         5. Sustain (Shitsuke)
      2. Kaizen (Continuous Improvement)
         1. Kaizen events
         2. Employee involvement
         3. Idea generation and small improvements
      3. Kanban
         1. Visual signals for workflow management
         2. Limiting work in progress
         3. Continuous delivery without overburdening
      4. Jidoka (Autonomation)
         1. Stopping the line for errors
         2. Separation of human and machine work
      5. Takt Time
         1. Harmonizing production pace with customer demand
      6. Just-In-Time (JIT)
         1. Reducing inventory levels
         2. Production and delivery only as needed
   4. Lean Transformation
      1. Organizational Culture Shift
         1. Leadership commitment
         2. Employee engagement and empowerment
         3. Cross-functional collaboration
      2. Lean Training and Education
         1. On-the-job training
         2. Workshops and seminars
         3. Certification programs
      3. Change Management in Lean
         1. Communication strategies
         2. Overcoming resistance to change
         3. Sustaining lean improvements
   5. Lean Metrics and Performance Measurement
      1. Efficiency and effectiveness measures
      2. Lead time reduction
      3. Cycle time analysis
      4. Quality improvements and cost reductions
   6. Applications of Lean in Various Industries
      1. Manufacturing and production environments
      2. Service industry adaptations
      3. Healthcare operations
      4. Retail and supply chain applications
   7. Challenges and Limitations of Lean Operations
      1. Cultural barriers
      2. Initial implementation costs and time
      3. Sustaining momentum and avoiding complacency
   8. Case Studies in Lean Success
      1. Examples from industry leaders
      2. Documented improvements in efficiency and customer satisfaction
      3. Lessons learned from lean failures